At approximately 2:00 p.m. on Wednesday afternoon, the university−wideweb−based tool Student Information Systems (SIS) was unavailable for upwards of a half hour due to heavy online traffic, according to senior Bryan Rodriguez, student supervisor at Tufts University Information Technology.
The outage took place during spring registration for seniors, preventing many students from registering for courses, according to Rodriguez.
Justin Pequeño, a senior, attempted to log into SIS multiple times for his 2:30 p.m. registration time to no avail, causing him some anxiety about course selection.
"I didn't know if [SIS] was shutting everyone out or just me," Pequeño said. "I was freaking out. It was nervewracking because my courses are often high−demand courses. I kept trying every minute."
At 4:34 p.m., Student Services sent an email to the Tufts community announcing that the network problem had been resolved. SIS remained available until 8:00 p.m. to ensure that all affected students were able to register for courses successfully.
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